Insurance Tracker

Post Office travel insurance voted best provider

The Post Office's travel money and insurance services have both claimed top placings at the 2008 British Travel Awards.

The Post Office bureau de change service won Best Foreign Exchange Company beating competition from several competitors. The Post Office was also voted Best Travel Insurance Company for the third year in a row.

More than 90,000 votes were cast by consumers and industry professionals across a range of categories at the awards, which are highly regarded in the indu

Post Office head of travel services, Helen Warburton, commented... "It’s an honour to be chosen as the people’s favourite travel money provider and travel insurer again this year. We have the largest bureau de change network in the UK handling 14 million transactions annually and issue over one million travel policies every year. We continually review our services to ensure they meet customer

Posted on 12 November 2008 | 7:26 am

Saga travel insurance critical of insurers penalising T5 passengers

Following the numerous baggage handling problems at Heathrow's terminal 5, some travel insurers have introduced exclusions on their policies which prevent claims for lost baggage from passengers travelling via T5.

Insurers including Churchill and Direct Line have confirmed that they will exclude cover for lost baggage and delays on new policies. However, not all insurers are following suit with Insure & Go, Norwich Union and Saga travel insurance still providing cover for T5 travellers.

Saga has moved to reassure travellers that not all providers are taking such a hard nosed view. Lisa Harris at Saga commented... "Saga travel insurance is not planning to introduce any new exclusions for those customers travelling from terminal 5. The decision of some companies to introduce new exclusions is, in our view, an assault on common sense. Saga Travel Insurance has always encouraged people to ensure they are taking out full insurance protection when travelling abroad as the consequences of not doing so can be nothing less than devastating. Other insurers that are introducing arbitrary exclusions of this nature will only encourage people to take out policies that are unlikely to meet their needs."

As always, the advice given if you

Posted on 17 April 2008 | 5:34 am

Check your travel cover to avoid baggage crisis

In a response to a growing number of claims for lost baggage compounded by recent security restrictions, the British Insurance Brokers Association (BIBA) is urging travellers to check their insurance to ensure any valuables checked into the hold of a plane are properly covered.

This highlights the problem that many travel insurance policies do not cover valuables which are checked into the hold, and will often stipulate that you keep them under your control in your hand luggage or about your person. However, following stricter hand luggage restrictions more passengers are checking in items such as foreign currency and portable computers.

In an effort to clarify the issue, BIBA has issued a list of items which may not be covered by travel insurance when packed into a suitcase which is then checked into the hold:

• Sunglasses and spectacles
• Photographic equipment including accessories
• Computer, radio or audio equipment (including CDs)
• Electronic equipment including electronic games, mp3 players, computers and mobile phones
• Telescopes and binoculars
• Leather, suede or fur clothing
• Personal jewellery, items of gold or

  Posted on 25 August 2007 | 5:36 am

One in five risk holidays without travel insurance

A new survey by Moneysupermarket insurance has revealed that too many UK holidaymakers are prepared to risk travelling without buying travel insurance.

With so many destinations available at the click of a mouse and cheap internet deals easy to come by, it appears that many are neglecting to protect themselves and their belongings against the most common holiday emergencies. A staggering one in five of us travel without insurance, and half of those do so intentionally with the rest forgetting put cover in place. Men are worst with 12% deliberately travelling uninsured compared to nearly 9% of women. Alarmingly, 4% of those surveyed admitted that they never take out any travel insurance cover.

Director of insurance at Moneysupermarket.com, Richard Mason, said... "With the prospect of spending a few days in the sun, it appears travel insurance is the last thing on the mind of some British holidaymakers. Whilst they might think nothing will happen to them while away, travel insurance is vital for claiming on cancellations, lost cash, public liability and providing emergency medical treatment. It gives you added peace of mind should anything go wrong."

The research also showed that UK travellers in their twenties are most likely to

Posted on 15 August 2007 | 5:37 am

Free missing child cover on Insure and Go travel insurance

UK specialist insurer, Insure and Go Travel Insurance has announced that it is to include free missing child cover as standard on all it's policies.

Policies will be extended to cover all children up to the age of 18 who have been missing for more than 24 hours after an initial report to the police and will pay out a maximum of £110,000 to cover the cost of accommodation, translators and any media publicity required to help locate the child.

Managing Director of Insure and Go, Perry Wilson, said... "We pride ourselves on our ability to give customers peace of mind when they go away. Following the disappearance of Madeleine McCann we received calls from concerned parents asking what support they would receive from their travel insurer if their child went missing whilst on holiday. At the time this may not have been covered in some cases so we decided to add it to all of our travel insurance policies for free."

Every year in the UK, up to 400 children under the age of 14 and around 950 children aged between 14 and 17 are reported missing to the Police National Missing Persons Bureau.

Perry Wilson continued:

Posted on 7 August 2007 | 5:39 am

Post Office cuts the cost of travel insurance

The Post Office travel insurance has announced summer special discounts on its range of policies.

Premiums for annual travel multi-trip policies will be cut by £10 per person and single trip policies for six days or more will be reduced by £5 per person from 2nd July until 31st August 2007.

The discounts, which are available on European and Worldwide travel, are intended to encourage more travelers to take out adequate cover for their holiday this summer. Figures released by the Post Office show that nearly half (47%) of holidaymakers are still not taking out any travel insurance cover when they go abroad.

When questioned about the reasons for not buying travel cover, 46% said it was a waste of money and didn't think they'd need it. One in eight people (14%) said they simply forgot to buy it and a further 12% said the cost put them off.

Of those surveyed, holidaymakers in London are the biggest risk takers with 55% saying they had been away without cover at least once. Travellers from Scotland, the Midlands and Wales and the rest of the South are slightly more cautious (48, 45 and 46% respectively had not taken out insurance). Holidaymakers from the North

Posted on 24 July 2007 | 5:40 am